For ftp, use ibmtestcasemvs and ibmtestcase tivoli. For each ftp or sftp server definition, the default value for the anonymous attribute is yes. If it is necessary for ibm i customers to download installation images from ibm ftp site. Here is the output from a successful ftp with testcase. Problemabstract trying to install powervm virtual io sever vios via hmc installios command, and it fails.
There can be many events which may have resulted in the system files errors. Im trying to access softwareintegrationsupportsupportpacs. For users of ftp over ssl ftps protocol, use of active mode without use of the ccc clear command channel is no longer supported. Use the following troubleshooting information if you are unable to access the testcase. Enhanced customer data repository ecurep send data ftp. If an incorrect pmr number is specified then your ibm support representative will not be notified of the data.
The software toibmeas is the only directory that you will be permitted to use for transferring files to od390 support. Before you begin delivery via the internet create a compressed tarpax archive file naming convention deliver the testcase via ftp to testcase. Exchanging diagnostic information with ibm technical support for. When trying to ftp data it is difficult to tell if the firm has a firewall that is blocking the way. To send it using ftp, use an ftp program to upload the file in binary format to testcase. Feb 28, 2009 send snap to ibm february 28, 2009 unixskylab. You should also read and understand the service use agreement. Ftp type ibmsdduu is a multithread java application that splits up the file and uploads to ecureptestcase, sftp uses secure ftp port. Enhanced customer data repository ecurep ftp help ibm. Faqs about gdprrelated changes to ecurep and testcase ftp.
Oct 05, 2010 find answers to writeread to an as400 dataqueue in vb. Used by smpe receive order to submit requests for ptfs and holddata. If you have been instructed to send your testcase to ecurep, go to link ecurep website. The tso transmit format binary file for trsmain is available via anonymous ftp to ftp. Data collection for jfsjfs2 filesystem corruption psi. Specify binary transfer mode for the compressed dataset. This data will then be transferred electronically to aix development by ftp. Aix now supports or has supported a wide variety of hardware platforms, including the ibm rs6000 series and later power and powerpcbased systems, ibm system i, system370 mainframes, ps2 personal computers, and the apple network server. Ibm software service in the geography should inform the austin aix support center when the performance data has been sent to austin by updating the pmr. Click on one of the options below for detailed instructions to download trsmain directly to the zos or os390 host, or via the workstation. Ftp an image file from testcase to an ibm i system directory. How to submit dumpsnap file to ibm system administrators. May 1, 2018 midapril 2018 see the eucrep home page, which will be updated as needed. Sep 19, 2016 problemabstract trying to install powervm virtual io sever vios via hmc installios command, and it fails.
The ftp server timeout is 10 minutes if no data transfer. Weve just started the process of working with our firewall team to allow us to use ftps with ibm, i. Ibm data collection for jfsjfs2 filesystem corruption psi. Use the ftp command to put your files onto the ibm designated server. How to collect test case for vios issues unixmantra. As a result the procedures to access the above servers has changed. Ibm public internet ip address change and ftps protocol. Delivering these testcases electronically helps ibm resolve problems for you quicker by enabling our support centers to obtain needed information faster. Log in as anonymous and use your email address as the password. Using ftps with ibm for shopzseries and smpe through a firewall cross posted to ibmtcpl too. Please contact your local ibm representative for the closest address. The toibmim directory is the recommended directory that should be used to ftp documentation to ibm.
Specialized programs are also available to diagnose system memory issues. This document describes where to send a testcase to ibm aixvios supportline. You can send data to any of these ftp addresses, but your speed of transfer will be quickest if you use the address for the geographic location nearest your physical. If you put your files to a different directory, you may be required to ftp them to software toibmeas. Ibmsupplied ftp and sftp server definitions ibm knowledge. For anyone who has gone through the set up, i would appreciate hearing how things have.
Diagnosing hmc installios failures technical blog for. Public internet ip address change and ftps protocol change. How to collect test case for vios issuesplease read the article how to collect test case for vios issues more on unixmantra. If the incorrect pmr number exists, the wrong ibm support representative will be notified of your files being uploaded.
Gathering and uploading system configuration information ibm. Answer to ensure your support case id is automatically updated with testcase arrival information, please, ensure the file name being uploaded reflects the file naming convention for your support case id. Submitting a testcase for dump analysis unixmantra. By submitting your testcase to ibm you are agreeing to comply with the statement on confidentiality. My application vendor symitarjack henry is in the process of. May 03, 2011 send snap to ibm snap r snap ggfkftlikc cd tmpibmsupt mv snap. Find answers to writeread to an as400 dataqueue in vb. Jun 19, 2008 how to submit dumpsnap file to ibm open a case with ibm. Before you begin before delivering testcases via the internet, you must be instructed to do so by the aix support representative who is working on your problem. Using ftps with ibm for shopzseries and smpe through a.
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